Refund Policy

1. Eligibility for Refunds

• Course Enrollment: All course fees must be paid in full at the time of enrollment. Refunds are available for courses purchased directly through our website or platform. Courses purchased through third-party platforms are subject to the refund policies of those platforms.
• Time Limit: Refund requests must be submitted within 15 days of the course enrollment date to be eligible for consideration.
• Unused Portions: Refunds may be prorated based on the percentage of the course completed. Any completed assessments, quizzes, or certifications are excluded from refunds.

2. Eligible Circumstances for Refunds

• Quality Issues: If you encounter significant technical difficulties or issues with course materials that hinder your ability to participate effectively or complete the course.
• Course Cancellation: In the event that we cancel a course due to insufficient enrollment or unforeseen circumstances before the course start date, you will be entitled to a full refund of the course fee.
• Dissatisfaction: If you are dissatisfied with the course content or delivery and notify us within the refund eligibility period, you may request a refund. We may request feedback to understand and address your concerns.

3. Non-Eligibility for Refunds

• Completion of Assessments: Refunds will not be issued if you have completed any assessments, quizzes, or earned a certification associated with the course.
• Beyond Eligibility Period: Refund requests submitted after the specified 15 day eligibility period will not be considered.
• No-Show: If you do not attend or participate in the course without notifying us, you will not be eligible for a refund.
• Third-Party Platforms: Courses purchased through third-party platforms are subject to their respective refund policies, and we cannot process refunds for these purchases.

4. How to Request a Refund

• Contact Us: To request a refund, please contact our customer support team at support@practicalmind.academy .Provide your name, course details, reason for refund, and any relevant documentation.
• Processing Time: Refund requests will be processed within 7-10 business days upon receipt. The refund will be issued using the original payment method whenever possible.

5. Exchanges and Credits

• Course Exchange: In some cases, we may offer the option to exchange a course for another of equal value. This is subject to course availability and approval by our customer support team.
• Credit Options: Instead of a refund, you may opt to receive a credit toward future course enrollments. Credits are valid for up to 12 months from the date of issue.

6. Modifications to the Refund Policy

• Policy Updates: We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
• Notification: We will notify you of any significant changes to the refund policy via email or through our website.

7. Contact Us

• For questions or assistance regarding our refund policy, please contact us at [Contact Information]. Our team is available to provide further clarification and support.